TERMS AND CONDITIONS
Effective Date: January 16, 2026
Welcome to Top Choices. These Terms and Conditions (“Terms”) govern your access to and use of our website, mobile platforms, and services (collectively, the “Service”) operated by Top Choices, an online retail business based in Lagos, Nigeria.
By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. DEFINITIONS
“Company,” “We,” “Us,” “Our” refers to Top Choices
“Customer,” “You,” “User” refers to any person using our website or services
“Products” refers to goods offered for sale on our platform
“Website” refers to the official online store of Top Choices
2. ELIGIBILITY AND ACCOUNT REGISTRATION
2.1 You must be at least 18 years old or have parental/guardian consent to use our services.
2.2 You agree to provide accurate, current, and complete information when creating an account or placing an order.
2.3 You are responsible for maintaining the confidentiality of your account login details and all activities under your account.
3. PRODUCTS AND AVAILABILITY
3.1 All products displayed are subject to availability.
3.2 We reserve the right to:
Limit quantities
Discontinue products
Modify product descriptions and prices without prior notice
3.3 Product images are for illustration purposes only and may differ slightly from the actual product.
4. PRICING AND PAYMENT
4.1 All prices are stated in Nigerian Naira (₦) unless otherwise indicated.
4.2 Prices may change at any time without notice, but confirmed orders will not be affected.
4.3 Payment methods may include:
Debit/Credit Cards
Bank Transfers
Approved Online Payment Gateways
4.4 We reserve the right to cancel any order due to:
Payment failure
Suspected fraud
Pricing errors
Stock unavailability
5. ORDER CONFIRMATION AND ACCEPTANCE
5.1 An order is considered confirmed only after payment is successfully processed and a confirmation message or email is sent.
5.2 We may refuse or cancel an order at our discretion, even after confirmation.
6. DELIVERY AND SHIPPING
6.1 We deliver within Lagos and other selected locations in Nigeria.
6.2 Delivery timelines provided are estimates and may be affected by:
Weather conditions
Traffic
Public holidays
Force majeure events
6.3 Customers are responsible for providing accurate delivery details.
6.4 Top Choices will not be liable for delays caused by incorrect address or recipient unavailability.
7. RETURNS, REFUNDS, AND EXCHANGES
7.1 Returns are accepted only if:
The item is defective, damaged, or incorrect
The request is made within 3 days of delivery
7.2 Returned items must be:
Unused
In original packaging
With proof of purchase
7.3 Refunds will be processed after inspection and may take 21 business days.
7.4 Certain items (e.g., perishables, personal care items, innerwear) may be non-returnable.
8. CANCELLATIONS
8.1 Orders may be cancelled before shipment.
8.2 Once an order has been dispatched, cancellation may not be possible.
9. USER CONDUCT
You agree not to:
Use the website for unlawful purposes
Provide false or misleading information
Attempt to hack, disrupt, or misuse the platform
Violate intellectual property rights
Engage in abusive, fraudulent, or harmful activities
10. INTELLECTUAL PROPERTY
10.1 All content on this website, including text, logos, images, designs, and trademarks, belongs to Top Choices and is protected under Nigerian intellectual property laws.
10.2 You may not reproduce, copy, or distribute our content without written permission.
11. DISCLAIMER OF WARRANTIES
11.1 All products and services are provided “as is” and “as available.”
11.2 We do not guarantee that:
The website will be uninterrupted or error-free
Products will meet individual expectations beyond stated descriptions
12. LIMITATION OF LIABILITY
To the fullest extent permitted by Nigerian law:
12.1 Top Choices shall not be liable for:
Indirect or consequential damages
Loss of profit or data
Delays beyond our reasonable control
12.2 Our total liability shall not exceed the value of the purchased product.
13. INDEMNIFICATION
You agree to indemnify and hold harmless Top Choices from any claims, damages, or losses arising from your misuse of the website or violation of these Terms.
14. GOVERNING LAW AND JURISDICTION
These Terms shall be governed and interpreted in accordance with the laws of the Federal Republic of Nigeria.
Any disputes shall be resolved exclusively in the courts located in Lagos State, Nigeria.
15. FORCE MAJEURE
We shall not be liable for failure or delay in performance due to events beyond our reasonable control, including natural disasters, strikes, government actions, or network failures.
16. MODIFICATIONS TO TERMS
We reserve the right to update or modify these Terms at any time. Continued use of our website after changes constitutes acceptance of the updated Terms.
17. TERMINATION
We may suspend or terminate your access to our services without notice if you violate these Terms or applicable laws.
18. CONTACT INFORMATION
For questions or complaints regarding these Terms, contact:
Top Choices E-commerce
Email: info@topchoices.com.ng
Phone: +234 806 326 1616